TROUBLESHOOTING: Run BES Client Diagnostics - Cleanup (Linux/UNIX/Mac)
| 0 Votes |
Description
| The BES Client Diagnostics task will create an archive of useful information for analyzing a BES deployment and troubleshooting client issues. The listed computers have leftover result files and folders generated by the "TROUBLESHOOTING: Run BES Client Diagnostics (Non-Windows)" task. This task allows you to remove these result files and folders. Note: Do not set the "Reapply" behavior when taking this action or you may cause the BES Client to constantly attempt to remove result files and folders. |
Property Details
| 232 | |
| TROUBLESHOOTING: Run BES Client Diagnostics - Cleanup (Linux/UNIX/Mac) | |
| Troubleshooting | |
| 0 | |
| BigFix | |
| <Unspecified> | |
| <Unspecified> | |
| BES Client Diagnostics TROUBLESHOOTING TABLE | |
| besSupport on 10/17/2012 1:14:36 PM | |
| danielheth on 10/17/2012 1:14:36 PM | |
| 4795 Views / 3 Downloads | |
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Relevance
| Used in 221 fixlets | * Results in a true/false |
(if exists property "in proxy agent context" then ( not in proxy agent context ) else true )
version of client >= "5.1"
| Used in 2 fixlets | * Results in a true/false |
not ((if (version of client >= "8.0") then (windows of it) else (name of it starts with "Win")) of operating system)
| Used in 2 fixlets | * Results in a true/false |
(if exists property "android" of type "operating system" then (not android of operating system) else true)
| Used in 1 fixlet | * Results in a true/false |
(exists file ((preceding text of last "/" of (client folder of current site as string)) & "/ClientDiagnostics_" & computer name & ".tar.gz")) or (exists file ((preceding text of last "/BESClient" of (client folder of current site as string)) & "/ClientDiagnostics_" & computer name & ".tar.gz")) or (exists file ((preceding text of last "/" of (client folder of current site as string)) & "/__Global/Archive/Last/client_0_ClientDiagnostics_" & computer name & ".tar.gz")) or (exists file ((preceding text of last "/" of (client folder of current site as string)) & "/__Global/Archive/Last/client_1_ClientDiagnostics_" & computer name & ".tar.gz"))
Actions
Action 1
Action Link Click
here to remove leftover result files and folders.
Script Type
BigFix Action Script
delete "{(preceding text of last "/" of (client folder of current site as string)) & "/ClientDiagnostics_" & computer name & ".tar.gz"}"
delete "{(preceding text of last "/BESClient" of (client folder of current site as string)) & "/ClientDiagnostics_" & computer name & ".tar.gz"}"
delete "{(preceding text of last "/" of (client folder of current site as string)) & "/__Global/Archive/Last/client_0_ClientDiagnostics_" & computer name & ".tar.gz"}"
delete "{(preceding text of last "/" of (client folder of current site as string)) & "/__Global/Archive/Last/client_1_ClientDiagnostics_" & computer name & ".tar.gz"}"
Success Criteria
This action will be considered successful when the applicability relevance evaluates to false.
Sharing
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