TROUBLESHOOTING: Reset the BES Client, Rename Computer, Reboot
| 0 Votes |
Description
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Sometimes it is necessary for various troubleshooting reasons to "reset" the BES Client. Resetting the BES Client will make the computer "forget" all the information it knows, re-register with the BES Server, re-gather all the Fixlet sites, then re-report all its information. Important Note: Do not set the "Reapply" behavior for this action and do not target computers by retrieved property values or by a list of computer names. Doing so may cause the BES Client to constantly reset itself until the action is stopped or expired. |
Property Details
| 3677 | |
| Alpha - Code that was just developed | |
| TROUBLESHOOTING: Reset the BES Client, Rename Computer, Reboot | |
| BESC | |
| Troubleshooting | |
| 0 | |
| BigFix | |
| <Unspecified> | |
| Low | |
| 10/19/2004 12:00:00 AM | |
| jgstew on 12/9/2013 12:21:10 PM | |
| jgstew on 12/9/2013 12:21:10 PM | |
| 5353 Views / 42 Downloads | |
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Relevance
| Used in 221 fixlets | * Results in a true/false |
Actions
Action 1
action parameter query "newComputerName" with description "Please enter the new Computer Name:" and with default value ""
regdelete "[HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\EnterpriseClient\GlobalOptions]" "ReportSequenceNumber"
regdelete "[HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\EnterpriseClient\GlobalOptions]" "RegCount"
regdelete "[HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\EnterpriseClient\GlobalOptions]" "ComputerID"
delete __appendfile
// This must be run in a BAT file because otherwise execution will stop because the BESClient is stopped.
appendfile @echo off
appendfile echo Your administrator is restarting the BES Client... Please Wait...
appendfile net stop BESClient
appendfile wmic computersystem where caption='{computer name as string}' call rename '{parameter "newComputerName" as string}'
//wait 10 seconds
appendfile choice /C:TY /D:T /T:15 > NUL
appendfile shutdown /r /t 5
//appendfile net start BESClient
delete clientRestart.bat
copy __appendfile clientRestart.bat
run clientRestart.bat
This action will be considered successful when the applicability relevance evaluates to false.
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